Effective Date: 22 November 2024

SmartCampaignAI (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws. By using our services or visiting our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We collect personal and non-personal information from you when you:
• Visit our website.
• Sign up for our services.
• Interact with our email marketing tools or customer support.

Categories of Information Collected:
•Personal Identifiers: Name, email address, phone number, and billing address.
•Account Information: Login credentials and payment details.
•Internet Activity: IP address, browser type, device information, and interaction with our website.
•Commercial Information: Records of services purchased or used.

2. How We Use Your Information
We use your information to:
• Provide and improve our email marketing services.
• Process payments and manage your account.
• Send transactional emails and service updates.
• Respond to customer inquiries.
• Analyze website and marketing performance.
• Comply with legal obligations.

3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
• Service Providers: Payment processors, hosting providers, and analytics services.
• Legal Authorities: When required to comply with applicable laws or respond to legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Privacy Rights You have the right to:
• Access: Request details about the personal information we collect and how we use it.
• Delete: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Decline the sale of personal information (note: we do not sell personal information).
• Non-Discrimination: Receive equal service even if you exercise your privacy rights.
To exercise these rights, contact us at help@smartcampaignai.com

5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking
We use cookies and similar technologies to enhance user experience and analyze website and app performance. You can manage cookie preferences through your browser settings.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.

9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: help@smartcampaignai.com

This Privacy Policy complies with California laws and is intended to provide transparency regarding our data practices. For further legal guidance, consult with a licensed attorney.