Effective Date: 22 November 2024

SmartCampaignAI ("we," "us," or "our") is committed to providing a spam-free experience for our users, customers, and website visitors. This Anti-Spam Policy outlines our zero-tolerance approach to spam and explains the measures we take to prevent and address spam activities in compliance with applicable laws, including the California Anti-Spam Law (Cal. Bus. & Prof. Code § 17529) and the US federal CAN-SPAM Act (15 U.S.C. § 7701).

1. Definition of Spam
Spam includes, but is not limited to:
• Unsolicited commercial emails or messages sent without proper consent.
• Bulk emails or messages sent to recipients who have not opted in.
• False, misleading, or deceptive subject lines or content.
• Emails or messages that fail to include a valid opt-out mechanism.

2. Prohibited Activities
You may not use our services, platform, or website to:
• Send unsolicited commercial emails or messages.
• Collect, harvest, or use email addresses or other personal information without consent.
• Use false or misleading information in the email header, subject line, or content.
• Use automated tools, scripts, or bots to send mass emails or messages.

3. Email Communication Practices
We ensure our email practices comply with anti-spam laws by:
• Sending commercial emails only to individuals who have provided explicit consent or where there is an existing business relationship.
• Including a clear and conspicuous unsubscribe link in every email, allowing recipients to opt out easily.
• Processing unsubscribe requests promptly (within 10 business days).
• Providing accurate sender identification, including our company name and a physical address.

4. Reporting Spam
If you receive an email or message that you believe violates this Anti-Spam Policy, please contact us immediately at help@smartcampaignai.com. Provide as much detail as possible, including a copy of the message and email headers. We will investigate and take appropriate action.

5. Consequences of Violating This Policy We reserve the right to take the following actions in response to any spam-related violations:
• Suspend or terminate access to our services or platform.
• Report violations to applicable law enforcement or regulatory authorities.
• Pursue legal action to recover damages and penalties.

6. Changes to This Policy We may update this Anti-Spam Policy from time to time to reflect changes in the law or our business practices. Any updates will be posted on this page, and the effective date will be revised accordingly.

Contact Us
If you have any questions about this Anti-Spam Policy, please contact us at help@smartcampaignai.com

By using our services, you agree to comply with this Anti-Spam Policy. Thank you for helping us maintain a spam-free environment.